How To Guide: JTECH-ENCH4 (JTD-ID:220)

J-Tech Digital
Model: JTECH-ENCH4

JTD-ID 220

Overview:

The JTECH-ENCH4 encoder is ideal for broadcasting of audio/video or live stream for TV. You can use a variety of media platforms to stream and broadcast to. The HDMI signal is converted to H.264 and transmitted through standard TCP/IP(Internet/LAN). The encoder is VLC compatible and supports the following resolutions: 1080p@60&50Hz, 1080i@60/50Hz, 720p@60/50Hz, 576p@60/50Hz, 576i@50Hz, 480p@60Hz, 480i@60Hz. 

Setup:

1. Remove unit and power adapter from plastic covering. 
2. Place encoder in convenient location.
3. Connect 12V power adapter to encoder. 
4. Connect source device to HDMI port on encoder. 
5. Connect ethernet cable to LAN port of encoder to the ethernet port on computer.
6. Take note of your networks IP address that your computer is wirelessly connected to.
7. Set static IP of address of computer to match the default IP of encoder.
   Default Encoder IP: 192.168.1.168
   PC IP can be set to - 192.168.1.(0-255), for example, 192.168.1.11
   
8. Once done, log into encoders web interface using the encoders default IP address. 
9. If networks IP scheme is different then the IP scheme of encoder, you may then change the encoders IP address in the web interface to match your networks IP scheme. 
10. Once done, disconnect encoder from computer and connect it directly to router. 
11. Go back to the network settings on the computer and set network settings to "Obtain an IP automatically."
12. Use new IP address given to encoder to log back into web interface. 
13. Select Encoder tab, go to main stream tab, set your main stream parameters and input push/stream key URL from desired streaming platform in RTMP publish URL field. 
14. Enjoy stream or broadcast.

Note* Use link below to get information on how to input key stream/key URL from streaming platform you are streaming to into push URL field on encoders main stream page.   

https://jtechdigital.zendesk.com/hc/en-us/articles/115004321174-J-Tech-Digital-H-264-Encoder-JTECH-ENCH4-Streaming-Guide

Application:

Troubleshooting:

1. If not receiving video signal to streaming site:

• Make sure that the stream type being used is Enabled in the encoder's interface.
• Check to verify stream key from streaming platform is entered correctly into the RTMP publish URL field. 
• Test another stream type URL (TS, FLV, RTSP) in the VLC. 

• Test another streaming platform. 
• Check the status page to see if RTMP URL indicates not "Not connected"

     2.  If not receiving video signal to VLC:

• Check input source devices is connected properly to encoder.
• Test different HDMI cables.
• Give encoder a power cycle. 
• Verify input size of signal shown on status page shows resolution and refresh rate. 
• Do a hard reset on encoder. 
• Check power, LAN, and HDMI In indicators. 

     3. If not able to log into web interface: 

• Check IP address of  PC and verify it matches the IP scheme of encoders default IP. 
• Verify the LAN LED is on. 
• Try a different browser with default IP. 
• Verify you are inputting the correct IP address into web browser. 
• Disconnect encoder from PC and connect it to the router/modem to where the unit is going to live.

     4. If stream is lagging or buffering:

• Make sure to follow recommended stream platform encoder settings.
• Verify stream key is entered correctly in the Push URL field. 

     5. If Multicast does not work:

• Keep using a wired connection instead of wireless.
• If firewall was open, make sure VLC player was in the list and allow to pass the firewall. 
• Disable some unnecessary network connections, only keep the wired connection.  
• Refer to status page to verify the incoming signal shows the resolution, refresh rate, incoming audio etc. 
• Refer to status page, under main stream, verify RTMP PUSH URL indicates "Connected".