How to Guide: JTECH-VW05(JTD-670)

J-Tech Digital
Model: JTECH-VW05

JTD-ID: 670

Overview:

The JTECH-VW05 is a 4K2x2 Video Wall controller that supports image rotation at a full 4K 60Hz. A single input can be sent to 4 outputs for a full 4K video wall experience. The on-screen display allows end users to access important display modes and port information without menu navigation. Each output can be rotated independently on Mode 1. There are 8 configuration modes:  2×2 | 1×2 | 2×1 | 1×3 | 3×1 | 1×4 | 4×1 | 1×4. As with all of our products, this unit has lifetime support through J-Tech Digital.

Application:

1. Sending signal from a source to 4 TVs at 4K 60Hz. 
2. Rotate each display individually or combined.
3. Access various video wall modes through the unit's visual interface or via the remote control.

Setup:

1. Prior to powering the unit on, connect the source to the VW05's HDM IN.
2. Connect each HDMI OUT to 1 TV each, beginning with Output 1 at the top left and ending at Output 4 at the bottom right.
3. Power the device on and enjoy content.

Troubleshooting:

1. Power
   1. If the device is not receiving any power, be sure to try a different outlet or surge protector. If there is still none, contact support, as the power adapter or unit may require replacement.

1. Video
   1. If the source is not providing video, confirm the functionality and variant of the HDMI cable. Try an alternative source to see if it produces video.
      1. If the alternative source produces video: The VW controller works and the issue may be with HDCP or the original source's HDMI port.
      2. If the alternative source produces no video: The VW controller may be having trouble and we suggest contacting support.
   2. If one or more outputs display no video, while others work, confirm the functionality and variant of the HDMI cable. Also confirm that the non-working displays are properly set to the correct input. 

1. Audio
   1. If no audio is being provided to one or more displays while others work, confirm the functionality of the associated, non-working audio display's HDMI cable.