How To Guide: JTECH-MX445-UHD (JTD-ID: 445)

J-Tech Digital
Model: JTECH-MX445-UHD

JTD-ID 445

Overview:

The JTECH-MX445-UHD is a 16x16 HDMI Matrix that allows you to connect 16 different HDMI sources and route them to 16 different displays that can be connected to the matrix. This matrix supports up t 4K/@30hz resolution and refresh rate and also 1080p/@60hz and lower. The matrix is HDCP 1.4 compliant and support HD audio such as PCM, Dolby Digital, and DTS formats. Unit can be controlled via front panel of matrix, IR remote control, RS232, and PC software. There are various EDID setting options from copying from display to using the pre-programmed options using the PC software. The matrix comes with and extender manufacturer warranty of 3 years and life time technical support. 

Setup:

1. Remove matrix and power cable from plastic covering and packaging.
2. Place matrix in a convenient and well ventilated place.   
3. Connect DC power cable to back of unit and connect to power outlet. 
4. Connect HDMI source into HMDI in port of matrix (up to 16 source devices).
5. Connect display to HDMI out port on matrix (up to 16 display devices).
6. For RS232 control, connect RS232 to USB cable from your PC to RS232 In port on matrix. 
7. For IP control, connect Cat5e/6 cable from your PC to the LAN port on the matrix. 
8. Enjoy quality video. 

Application:

Note* This unit does not support 4K/@60Hz

Troubleshooting:

1. If not receiving power to matrix:

• Verify power plug is connected properly.
• Verify power status indicator is on. 
• Test a different power wall outlet.

     2. If not receiving a video signal to display:

• Verify HDMI cable connected to source is connected properly to extractor.
• Verify HDMI cable connected to display is connected properly.
• Test a different HDMI cable on both the source device and display. 
• Try another input on TV or monitor display. 
• Test a different input port on the matrix.
• Test a different source device. 
• Verify output resolution and refresh rate from source device is compatible to what extractor can support. 
• Verify display can support resolution and refresh rate the source device is outputting. 
• Lower resolution source device is outputting.
• Test a shorter HDMI cables on all the source devices and displays.

     3. If not receiving audio to displays: 

• Check audio format of source devices and verify they are set to a supported format.
• Test a different display
• Test a different HDMI cable

For Support:

Call: 888-610-2818

Email: [e-mail]